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Bin collections & recycling
Check upcoming collection dates, track collections and report missed bins in just a few clicks.
What you'll be able to do
Everything in one place.
The new Customer Portal brings together key services so you can manage them quickly and securely, whenever it suits you.
Report local issues
Tell us about issues in your area, add photos and follow progress as we investigate.
Council tax
View your bills, check your balance and see recent payments in one secure place.
Nominate someone
Give trusted family members or carers permission to manage services on your behalf.
Track your cases
See all your open and closed cases, with clear status updates and messages from the council.
Service notifications
Get alerts about disruptions, delays and important updates to the services you rely on.
Coming soon
Launching in phases, built to grow.
The Customer Portal will roll out in stages, so you can start benefiting sooner while we continue to add new features.
Faster access to key services.
Secure, modern and easy to use.
Available whenever it suits you.
Stay informed
Be the first to know when the portal goes live.
Sign up for updates about the Customer Portal, including launch dates, new features and ways to get the most from online services.
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